Privacy Policy

At Milesassist ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

1. Information We Collect

1.1 Personal Information

When you use our Service, we may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information and preferences
• Payment information (processed securely through third-party payment processors)
• Communication records when you contact us

1.2 Location Information

With your consent, we collect location data to provide:

• Route planning and navigation services
• Mileage tracking and calculation
• Location-based recommendations
• Emergency assistance features

1.3 Usage Data

We automatically collect information about how you use our Service:

• App usage patterns and features accessed
• Device information (model, operating system, unique identifiers)
• Log files and crash reports
• Analytics data to improve our services

1.4 Vehicle Information

To provide accurate mileage tracking, we may collect:

• Vehicle make, model, and year
• Fuel efficiency data
• Odometer readings
• Maintenance records (if provided)

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide, maintain, and improve our mileage tracking and travel assistance services
• Personalization: To customize your experience and provide personalized recommendations
• Communication: To send you updates, notifications, and respond to your inquiries
• Analytics: To analyze usage patterns and improve our Service
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, abuse, and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Analytics and performance monitoring
• Customer support

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal process (subpoenas, court orders)
• Government requests
• Protection of our rights and property
• Public safety concerns

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

5.2 Correction and Updates

• Correct inaccurate personal information
• Update your profile and preferences

5.3 Deletion

• Request deletion of your personal information
• Close your account permanently

5.4 Opt-Out Options

• Unsubscribe from marketing communications
• Disable location tracking (may limit functionality)
• Manage cookie preferences

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Displaying a prominent notice in the app

Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction where Milesassist is headquartered, without regard to conflict of law principles.

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This Privacy Policy is effective as of the date last updated above and applies to all users of the Milesassist Service.