Terms & Conditions
Last updated: September 18, 2025
Welcome to Milesassist! These Terms and Conditions ("Terms," "Terms and Conditions") govern your use of our mobile application and related services (collectively, the "Service") operated by Milesassist ("us," "we," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
1. Acceptance of Terms
By downloading, installing, accessing, or using the Milesassist application, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. These Terms constitute a legally binding agreement between you and Milesassist.
2. Description of Service
Milesassist is a travel assistance application that provides:
- Mileage tracking and reporting
- Route planning and optimization
- Travel expense management
- Location-based services
- Analytics and reporting tools
- Integration with third-party services
3. Eligibility
To use our Service, you must:
- Be at least 18 years of age or have parental/guardian consent
- Have the legal capacity to enter into binding agreements
- Provide accurate and complete registration information
- Comply with all applicable laws and regulations
- Not be prohibited from using the Service under applicable law
4. User Accounts
4.1 Account Creation
To access certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Keep your account credentials secure and confidential
- Notify us immediately of any unauthorized use
4.2 Account Responsibility
You are solely responsible for:
- All activities that occur under your account
- Maintaining the confidentiality of your login credentials
- All content you submit or share through the Service
- Compliance with these Terms while using your account
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms.
5.1 Prohibited Activities
You agree NOT to use the Service:
- To violate any applicable federal, state, local, or international law or regulation
- To impersonate or attempt to impersonate any person or entity
- To engage in any conduct that restricts or inhibits anyone's use of the Service
- To transmit or procure the sending of any advertising or promotional material
- To attempt to gain unauthorized access to any part of the Service
- To use the Service for any commercial purpose without our express written consent
- To upload, post, or transmit any harmful, offensive, or illegal content
5.2 Data Accuracy
You are responsible for ensuring the accuracy of:
- Mileage and location data you input
- Vehicle information and specifications
- Trip purposes and business classifications
- Expense reports and related documentation
6. Intellectual Property Rights
6.1 Our Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Milesassist. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our express written permission.
6.2 Your Content
You retain ownership of any content you submit to the Service. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, publicly display, and distribute such content in connection with the Service.
6.3 Feedback
Any feedback, comments, or suggestions you provide regarding the Service may be used by us without any obligation to compensate you.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
8. Payment Terms
8.1 Subscription Fees
Certain features of the Service may require payment of subscription fees. By subscribing, you agree to:
- Pay all applicable fees and charges
- Provide accurate billing information
- Notify us of any changes to your billing information
- Pay fees in advance for the applicable subscription period
8.2 Billing and Renewal
- Subscriptions automatically renew unless cancelled
- You will be charged at the beginning of each renewal period
- Fees are non-refundable except as required by law
- We may change subscription fees with 30 days' notice
8.3 Cancellation
You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will be effective at the end of your current billing period.
9. Third-Party Services
Our Service may integrate with third-party services, websites, or applications. We are not responsible for:
- The availability or functionality of third-party services
- The content, privacy policies, or practices of third parties
- Any transactions between you and third-party providers
- Any damages or losses related to third-party services
10. Service Availability
We strive to provide continuous access to our Service, but we cannot guarantee:
- Uninterrupted or error-free operation
- That the Service will meet your specific requirements
- That defects will be corrected immediately
- Availability during maintenance periods
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, MILESASSIST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, or business opportunities
- Service interruptions or delays
- Errors in mileage calculations or reporting
- Third-party service failures
- Unauthorized access to your account
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to defend, indemnify, and hold harmless Milesassist and its officers, directors, employees, and agents from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or share
13. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. MILESASSIST EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability and fitness for a particular purpose
- Warranties of non-infringement
- Warranties regarding the accuracy or reliability of information
- Warranties regarding uninterrupted or error-free operation
14. Termination
14.1 Termination by You
- Deleting your account through the app settings
- Contacting our customer support team
- Ceasing to use the Service
14.2 Termination by Us
We may terminate or suspend your account immediately if you:
- Violate these Terms
- Engage in fraudulent or illegal activities
- Fail to pay applicable fees
- Abuse or misuse the Service
14.3 Effect of Termination
Upon termination:
- Your right to use the Service will cease immediately
- We may delete your account and data
- You remain liable for any outstanding fees
- Provisions regarding liability and indemnification survive
15. Dispute Resolution
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.
15.2 Arbitration
Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration, except for:
- Small claims court actions
- Intellectual property disputes
- Injunctive relief requests
16. Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will:
- Post the updated Terms on our website
- Send notification through the app
- Provide email notification for material changes
- Update the "Last updated" date
Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
17. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Milesassist regarding the Service and supersede all prior agreements and understandings.
19. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Milesassist Legal Team
- Email: support@milesassist.com
- Phone: +91-9662277106
- Address: Ahmedabad, India
- Business Hours: Monday - Friday, 24x7 (IST)
By using Milesassist, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.